What We Collect and Why
When you open an account we ask for your phone number, a username and payment details so we can link your bKash, Nagad or Rocket wallet to deposits and withdrawals. We log session data including device type, IP range and browser to detect unusual login patterns
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and prevent account takeovers. Transaction records stay on file to meet verification requirements and resolve disputes if a withdrawal is flagged. We do not sell your information to third parties. Marketing messages go only to accounts that opt in, and you can turn them off in
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settings at any time. Cookie files track your lobby sessions so the platform remembers your language preference and keeps you logged in across pages. If you clear cookies you will need to sign in again. Data retention follows the timeframes required by payment processors and fraud-prevention
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systems; once an account closes and disputes clear we remove personal identifiers within the period local rules allow. Availability of this service depends on your local law and eligible regions. If local regulations change we will update the policy and notify active accounts by email or
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lobby banner before the new terms take effect.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.